How to Detect Utility Leaks in Your Home
Natural gas is naturally odorless, but utility companies add a chemical called Mercaptan to create that distinctive "rotten egg" smell that alerts you to potential leaks. This safety measure has prevented countless accidents across Indianapolis and Marion County.

Evacuate Immediately
Get everyone out of the house right away. Don't waste time gathering belongings - your safety is the priority.

Avoid All Ignition Sources
Don't use light switches, phones, flashlights, or anything that could create a spark. Even small electrical devices can ignite natural gas.

Shut Off Supply at the Meter (If Safe)
Only if you can do so safely and quickly, turn off the supply at your meter using a wrench. Turn the valve ¼ turn so it's perpendicular to the pipe.

Call for Help
From a safe location away from your home, call 911 and your utility company (Citizens Energy Group: 317-924-3311). Then call BNC Plumbing at 317-352-0780 for emergency repair.

Age and Corrosion
Many Indianapolis homes, especially in established neighborhoods like Irvington and Butler-Tarkington, have aging supply lines. Older steel pipes are prone to corrosion, while newer flexible service lines can develop issues at connection points.

Ground Movement and Settling
Indiana's clay soil and freeze-thaw cycles can cause ground movement that stresses underground utility lines. This is particularly common in areas with older infrastructure.

Improper Installation or DIY Repairs
Natural gas line work requires proper licensing and expertise. We've seen dangerous situations caused by unlicensed work throughout the Indianapolis area.

Damage from Digging
Always call Indiana 811 before digging. Accidentally hitting a service line while landscaping or doing home improvements is more common than you might think.

Regular Visual Inspections
Monthly, walk around your property and look for signs of utility leaks. Pay special attention to areas near your service meter, appliances, and where supply lines enter your home.

Keep Utility Lines Accessible
Don't plant landscaping too close to service lines or your meter. Keep a clear 3-foot radius around your utility meter for safety and maintenance access.

Schedule Annual Professional Inspections
Just like your furnace or air conditioning system, your pipeline infrastructure needs annual professional attention. This is especially important for Indianapolis homes over 20 years old.

Know Your Shutoff Valve Location
Every family member should know where the main emergency shutoff valve is located and how to turn it off in an emergency.

• Electronic leak detection equipment testing
• Visual inspection of all accessible utility lines
• Pressure testing of your supply system
• Inspection of appliance connections
• Safety compliance check with local Indianapolis codes
• Written report with recommendations

Professional Excellence
• Licensed professionals - Plumbing license #PC88601022
• Local Indianapolis expertise - We know local codes and common issues
• 24/7 emergency availability - Utility emergencies don't wait for business hours

Superior Service Quality
• Advanced detection equipment - We find leaks others might miss
• Honest, upfront pricing - No surprise charges during emergencies
• Full insurance coverage - Your property is protected